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November 3 - 5, 2009
Harrah's, South Lake Tahoe, NV
Cruising into a Leaner, Greener Tomorrow
 | Tuesday, November 3, 2009 |
 | Wednesday, November 4, 2009 |
 | Thursday, November 5, 2009 |
Tuesday
November 3, 2009 | |
| 10:00 AM | | 15th Annual Golf Tournament
The 15th Annual Golf Tournament will be held at:
Genoa Lakes Golf Club
1 Genoa Lakes Drive
Genoa, NV 89411
866.795.2709
Tournament fee includes green fee, cart, range balls and a box lunch.
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| 5:00 PM | | New Member/Attendee Welcome & Orientation
MRA Board of Directors
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| 5:30 PM | | Welcome Reception in Exhibit Hall.
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Wednesday
November 4, 2009 | |
| 7:00 AM | | Registration Desk Opens.
Continental Breakfast will be available in the Exhibit Hall
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| 8:00 AM | | President's Welcome & General Membership Meeting.
Mary Kuhn, General Manager
California Recreation Company
1137 Bayside Drive
Corona Del Mar, CA 92625
949.721.0111 fax 949.721.0118
mkuhn@greatslips.com
Mary spent 19 years with the Marriott Marina. She helped guide the marina through the
challenges of the 1996 Republican National Convention and several America's Cup
venues. Mary's background includes over 25 years of sales and customer service
experience in such fields as the charter yacht industry and as a concierge. Mary
co-founded the Concierge Association of San Diego in 1984.
Mary has served as Vice President and is the current President of the Marina Recreation
Association.
Mary has been the General Manager of California Recreation Company for
3 years and oversees the operations of their 5 marinas located in both Northern and
Southern California.
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| 8:15 AM | | Benefits of MRA
Yvonne Cantrell, Vice President, Controller
Water Resorts Inc.
1110 West Kettleman Lane, #20B
Lodi, CA 95240
209.333.8500 fax 209.333.1753
ycantrell@houseboats.com
Yvonne Cantrell is Vice President and Controller for Water Resorts Inc., a marina
management company located in Lodi, California. She has worked in the marina industry
since 1979. She was Regional Manager of Tower Park Marina in Lodi from 1992 through
1996. Cantrell has been a director on the Board of the Marina Recreation Association
since 1992, serving as Treasurer and President during her tenure. She is Past-President
of California Delta Chambers and Visitors Bureau. She obtained her MBA from University
of the Pacific in Stockton, California in 1998, and her BSBA from California State
University, Stanislaus. She is a Certified Management Accountant. In her position with
Water Resorts, Cantrell is primarily involved with the accounting and marketing aspects
of the houseboat rental business.
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| 8:30 AM | | SWRCB Permit
Randy
Short | 
Josh
Burnam |
|
State Water Resources Control Board "Statewide Marina Permit", as presented to the industry is the biggest threat to the economic viability of salt water marinas that I have seen in my history in the industry. This is a program that we must not allow to go forward, that is being crafted in a vacuum by a staffer with no knowledge of our industry and no care for how it impacts us as operators. As she said in response to Bill Krauss' question as to why this was being done "it has to be done and the State can't afford to do it". This is government at its worst level of abuse; you won't want to miss this overview.
Randy Short, President, Almar Management Inc.
Josh Burnam, Sr. Project Manager, Anchor QEA
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|
| 9:30 AM | | Presentation of Regulatory Matrix Posters for Boatyard and Marina Activities
Dr. Joshua Burnam, Senior Project Manager
Anchor QEA
28202 Cabot Road #425
Laguna Niguel, CA 92677
949.347.2787
jburnam@anchorqua.com
Dr. Joshua Burnam is a Senior Project Manager at Anchor Environmental, where he
specializes in all aspects of planning, permitting and construction management of
waterfront projects, including dredging and marina projects on the West Coast. Dr.
Burnam has worked on dredging and marina renovation at numerous Port, harbor and
marina projects. Prior to joining Anchor, Dr. Burnam functioned as a Senior Regulatory
Project Manager and regional Subject Matter Expert (SME) for dredging for the United
States Army, Corps of Engineers Regulatory Program. Dr. Burnam was the Los Angeles
District Regulatory Dredging Coordinator; Chairman of the Dredging Operations
Subcommittee of the Los Angeles Contaminated Sediments Task Force; a member of
the Corps/EPA National Dredge Team; Corps of Engineers Representative on the
California Statewide LNG Interagency Task-force, and a Senior Regulatory permit
manager in Los Angeles County. He is a graduate of the UCLA Environmental Science
and Engineering program, and in his spare time enjoys UCLA Sports, Fishing, and SCUBA
diving.
Randy Short, President & CEO
Almar Management Inc.
3001 Peninsula Road
Oxnard, CA 93035
805.984.3738 fax 805.984.0370
rshort@almar.com
Randy is the President/CEO and a principle with Almar Management Inc. and Almar
Marinas. He has designed, developed, constructed and managed marinas of all sizes
both domestically and internationally for more than twenty years. The many projects
include the renowned Marina Cabo San Lucas in Mexico and the beautiful Ko Olina
Marina in Hawaii just to name a few. He is a past president of MRA and many other
professional organizations.
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| 10:30 AM | | Break in Exhibit Hall
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| 11:15 AM | | Keynote Speaker
David Keith Stewart is a former right-handed starting pitcher in Major League Baseball
during the late 1980s and early 1990s. A 20-game winner for four consecutive years, he
was known for his post-season performance and for the way he used to stare down batters
when pitching to them. He currently works as a sports agent in San Diego.
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| Noon | | Lunch in Exhibit Hall – Legislative Update
William Krauss, Legislative Advocate
The Apex Group
980 Ninth Street, Suite 1580
Sacramento, CA 95814
916.444.9601 fax 916.444.7841
wkrauss@theapexgroup.net
William Krauss, a principal of The Apex Group, is a governmental advocate specializing
in issues involving the State Legislature, as well as various state regulatory agencies.
Mr. Krauss began his political career as a Field Representative for Senator Tim Leslie. In
that capacity he served as the Senator's advisor on a variety of issues affecting his
district with an emphasis on water policy matters.
After leaving the Senator's office, Mr. Krauss went into business for himself, founding
a political consulting firm specializing in issues surrounding the charter school movement.
In addition, Mr. Krauss served as a political consultant and campaign manager on a state
legislative race.
After several years in politics, Mr. Krauss took a position in the business sector as a
manager with a large manufacturing company. His experience in the manufacturing industry
has given him an invaluable understanding of the intricacies of business and the impact
public policies have on the economy.
Mr. Krauss returned to political activity by accepting a position with The Apex Group,
where he serves as the lead advocate on several clients, including The Association of
Settlement Companies, Turlock Irrigation District, Lennox International, all of the firm's
recreation-industry clients, and shares responsibility on several other clients of the firm.
Mr. Krauss graduated cum laude from California State University, Sacramento, with a bachelor's
degree in Government and a minor in Communications Studies.
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| 1:30 PM | | Four topics to choose from:
Topic 1: How to Deal with Seasonal Business and Seasonal Retail Stores
Kathy Gianatasio
Diversified Marine Products
4105 South Market Court
Sacramento, CA 95834
530.613.2628 mobile
Most of my career has been in distribution of marine accessories beginning in January
1974. For 10 of those years, I also held ownership in a retail accessory store in a
waterfront marina. After spending 25 years in the field as an outside sales rep, my
position expanded to sales management of all States west of the Rockies, including Alaska,
Hawaii, and Mexico. In 2006 Diversified was acquired by Brunswick Boating Group Division
and expanded our inventory to include Mercury/Quicksilver engine parts, oils, lubes, and
Mercruiser engines (new and re-man). Most recently we have turned our attention and
inventory commitment towards marinas, boat yards, repair shops and haul-outs. My
current position with Diversified Marine Products is manager of Business Development.
I have always been especially interested in inventory management and turns from a retail
point of view. If the product just sits on the shelf and doesn't move through to the
end user, nobody wins.
Itinerary includes partnership with vendors/suppliers, focus on at least one new
mission for marina that creates new profit center, and importance of education and
participation of minimum one employee from each division. Yes, including the fuel dock.
Topic 2: Pass the Ammunition: How to Load Up Your Marketing Guns and Make an Impact
Robert
Wilkes |
We all have a fairly good understanding of marketing, what it does and how it does it. What is less well understood are the underlying concepts that make one marketing program successful and another go unnoticed. Mr. Wilkes will guide you through a survey of basic marketing strategy and communication techniques. The objective of the seminar is to gain a deeper understanding of how to apply these techniques and capitalize on their power to move a business or organization to the next level.
Robert Wilkes, President, Wilkes Creative
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Robert Wilkes, President
Wilkes Creative
4501 147th Avenue SE
Bellevue, WA 98006
425.451.8005
rcw@wilkescreative.com
Robert Wilkes is president of Wilkes Creative and a nationally-known brand strategist.
Mr. Wilkes speaks at national conferences on marketing, brand strategy, advertising and
design. He has published more than thirty articles on the marina industry in Marina
Dock Age, Marina World, The Triton, Euromarina, Boat & Motor Dealer and SEA Magazine,
among others.
Wilkes Creative clients include Bellingham Marine; the ports of Kodiak, Ketchikan and
Juneau; Boeing; Weyerhaeuser; Land 'O Lakes, Certified Angus Beef and many others. This
year Mr. Wilkes has been retained by the MRA to coordinate association's brand strategy
and marketing communications.
Mr. Wilkes has a BS in Engineering and a MA in Management, and is a former Naval Aviator.
He makes him home in Bellevue, Washington.
Topic 3: Boatyard Equipment and Safety
Pat
Bagan |
Come join us in a productive discussion on boat yard equipment and safety. Learn the "in's" and "out's" on equipment maintenance and personnel safety. Discover how personnel safety works in conjunction with equipment maintenance. We will recommend guidelines to promote equipment maintenance and best management practices towards your personnel's safety.
Pat Bagan, Vice President & General Manager, Sierra Boat Company
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Topic 4: State of the Marina Industry
Kevin Ketchum, Chief Operating Officer, Thomas Properties
Principal, California Yacht Marina
P.O. Box 9036
Torrance, CA 90508
310.534.8436 fax 310.534.8670
rkketchum@californiayachtmarina.com
Mr. Ketchum is responsible for strategic planning, analysis and implementation
associated with the acquisition, development, and management of a real estate portfolio
which includes marina, self-storage, industrial, office and retail properties. California
Yacht Marina owns and operates six Southern California marinas with over 2,000 slips
located in San Diego, Los Angeles, and Ventura counties.
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| 2:30 PM | | Break in Exhibit Hall
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| 3:15 PM | | Four topics to choose from:
Topic 1: Self Improvement: When 24 Hours in a Day is Not Enough - The Power of Living by Your Priorities - Part 1
Brian
Newport |
There are two things that business people find very challenging: thinking ahead and doing things in order of importance. Doing these two things makes the difference between success in business and just surviving. In this practical workshop, executive business coach Brian Newport will teach on proven and practical strategies on how to manage yourself and your decisions on how, where, and what you spend your time on, so that you can be proactive rather than reactive … and learn how to make more time in your day to get more done!
Brian Newport, Executive Business Coach, ActionCOACH
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Brian Newport, Executive Business Coach
ActionCOACH
3031 W. March Lane, Suite 210
Stockton CA 95219
209.478.1107 fax 209.757.1733
briannewport@actioncoach.com
www.actioncoach.com/briannewport
Brian Newport is the founding and managing partner of the only ActionCOACH business
coaching firm in California where he and his team of coaches work with business owners
and leaders to reach new levels of success in their businesses. He has won numerous
awards over his career, which includes being awarded in the top 1% of business coaches
across North America for "Best Client Results" in 2007 and 2008. After helping his
family's business grow over 300% in 6 years to annual sales over $20 million, Brian
went on to earn a Master's of Business Administration and a Master's in Project
Management. Then after traveling North America as a Fortune 100 strategic management
consultant for 12 years, he jumped at his chance to join ActionCOACH as a Certified
Master Business Coach. In his 6 years of executive business coaching he has developed
specialty areas that include profitability growth, recruitment, strategic leadership
and management, process optimization, and sales and marketing. The clients of his firm
typically see double digit growth within the first 6 months.
Topic 2: How to Conduct Layoffs
Larry
Levy |
During these tough economic times it is tempting to reduce your overhead by reducing your staff. This timely seminar will closely examine alternatives to laying off your staff and if you decide to reduce staff those techniques that will protect you against a challenge by an affected employee or a state enforcement agency. We will address: Alternatives to layoffs, selecting those affected, notice requirements, legal risks, protection of your confidential information, final paychecks, severance, C.O.B.R.A. (Obama’s surprise), wage garnishments, providing references, returning marina property, Unemployment Insurance, and surviving employees.
Larry Levy, Owner, Employee Relations Management Consultant
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Larry Levy, Owner, Employee Relations Management Consultant
458 San Marin Drive
Novato, CA 94945
415.892.1497 fax 415.892.6596
larrylevy@earthlink.net
Larry is an Employee Relations Management Consultant, Mediator and Trainer in Marin County.
He has been in private practice for over 19 years and focuses on helping marinas and harbors
who are periodically confronted with problems with employees. In a nutshell, he is the on-call H.R.
manager to the marina industry. Further, he also assists corporate H.R. Managers when they
request an outside consultant to conduct an investigation or present specialized seminars.
Larry specializes in solving problems with managers and employees, mediating conflicts, counseling
personally troubled and often non-productive employees; writing employee handbooks and personnel
manuals; investigating complaints of sexual harassment and other forms of discrimination;
responding to wage and hour questions; interpreting and applying the various state and federal
leaves of absence; answering inquires about Workers Compensation, State Disability, Unemployment
Insurance and the Americans With Disabilities Act; recruiting hard to find job candidates; and
conducting specialized training. He has been retained as an expert witness at sexual harassment
trials and mediations involving suspected wage and hour violations.
Larry has completed an exhaustive and thorough program to become an employment mediator. He is
now skilled to mediate disputes within your marina to achieve a mutually beneficial resolution.
Prior to opening his practice Larry spent 15 years in a corporate environment preceded by 9 years
as a Marin County Adult Probation Officer. He has completed all the graduate work toward a
Masters Degree in Counseling Psychology and he attends 10-12 labor law seminars each year.
Larry is active with the Marin Builders Association, Novato Chamber of Commerce, Business
Executives Association of Marin, Sonoma County Executives Association, National Association
for Remodelers in Industry, Redwood Empire Remodelers Association, and the Marin Bookkeepers
Network. He is the current Vocational Director for the Rotary Club of Ignacio and a former
Board of Director with the North Bay Children's Center.
Topic 3: Environmental Considerations and Practices for Boatyards
Topic 4: Preparing Your Marina for Clean Marina Certification| |
What must a Marina or Yacht Club do to prepare for a Clean Marinas California Review and become Certified? Can I get help? How hard is it? The answer is? It's easier than you think.
Kathy OBrien, General Manager, Sun Harbor Marina
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| 4:15 PM | | Four topics to choose from:
Topic 1: Self Improvement: When 24 Hours in a Day is Not Enough … The Power of Living by Your Priorities - Part 2
Topic 2: Marina Fuel & Petroleum Piping: Challenges and Options in Today's World
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We all know that the goal for marina fuel and petroleum piping is to have a safe and non-leaking system that can withstand the environment over the life expectancy of the systems. The "green sheen" on the water is not acceptable in today's world. In the marina environment we must deal with dramatic temperature swings, constant exposure to water and dampness, salt water corrosion, tidal actions, customer abuse of equipment, wind, sun/ultra-violent light exposure, vibration, bird feces corrosion, etc. Increasing environmental regulations are requiring new designs that can better tolerate these conditions and also offer double wall protection, leak detection, spill prevention, and auto-shutdown features. At the same time these increased regulations are being implemented, marina owners and operators are under increasing financial pressure to keep costs down while maintaining the safety of the environment. The discussion will focus on what works, what does not work, choices of materials, and options for design.
Dennis Rethmeier, President, Western Pump Inc.
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Dennis Rethmeier, President and Owner
Western Pump, Inc.
3235 "F" Street
San Diego, CA 92102
619.578.2176 Fax 619.239.9925
DennisR@westernpump.com
Dennis Rethmeier has been the President and owner of Western Pump, Inc. since 1988.
The firm has 65 employees with locations in San Diego and Indio, CA, and specializes in
Fueling and Lubrication systems including equipment sales/distribution, maintenance and
repair, construction and installation, environmental testing, and design build projects.
Recent major projects include several multi-million dollar fueling and lubrication
installations at Marine Corp Camp Pendleton, Marine Corp Miramar, US Border Patrol,
Naval Facilities Engineering Command, Metropolitan Water District, Los Angeles Department
of Water and Power, City of San Diego, and BP/Arco. Western Pump received the Family
Owned Business of the Year award in 2005 from the University of San Diego and the San
Diego Business Journal. In 2006 Western Pump was recognized by the San Diego Business
Journal as one of San Diego's Best Places to Work in the small to medium size category. In
2007 the company was recognized as one California's Best Places to Work by the Employers Group.
Topic 3: Secured Maritime Claims of Marinas – Strategies for Dealing With a Yacht Owner’s Bankruptcy
Philip E.
Weiss |
The troubled economy has led recently to a record number of people, including boat owners, seeking the protection of Bankruptcy Courts. When a yacht owner “declares bankruptcy,” the objective of the debtor is usually to discharge all debts, without paying any of the balance due. What such boat owners, and even bankruptcy judges and lawyers often do not know, is that those who provide wharfage and other maritime services are not general creditors – they are secured creditors who “own” a part of the vessel. What should a marina owner or operator do when a person who files for bankruptcy maintains a vessel at its marina? It is necessary to retain an attorney? What if the vessel at issue is encumbered by not only a marina’s lien but also by a lender’s Preferred Ship Mortgage? How should any fees that accrue after the filing of bankruptcy be handled? The marina’s strategy in such circumstances will depend on precisely the circumstances presented, including, if a Preferred Ship Mortgage is involved and the lender’s level of sophistication. Please join us in exploring these timely issues.
Philip E. Weiss, Counselor-at-law, Weiss & Jones, L.L.P.
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Philip E. Weiss, Counselor-at-Law
Weiss & Jones, L.L.P.
1551 Shelter Island Drive
San Diego, CA 92101
619.225.8884 fax 619.225.8801
email: shiplaw@earthlink.net
Philip E. Weiss, Esq. was graduated cum laude by San Francisco State University,
where he earned degrees in Political Science and Philosophy. After four years of
service in the U.S. Navy, Weiss earned a Juris Doctorate from the University of San
Francisco, where he served as Editor-in-Chief of the U.S.F. Maritime Law Journal, a
leading academic periodical. Weiss is a respected author and speaker on maritime law
issues, and has, for 16 of his 19 years of practice, successfully represented hundreds
of marina, boatyard and other clients in a broad array of maritime issues, including
those involving "necessaries" liens, trespassing/abandoned vessels, vessel arrests,
wharfage and other maritime contracts, oil pollution, allisions/other maritime torts,
and negotiations with holders of competing liens. For the past decade Mr. Weiss has
served (and he currently serves) as an Adjunct Professor of Maritime Law at the Thomas
Jefferson School of Law, where he teaches a "survey" class. He is also a non-voting
member of the San Diego Harbor Safety Committee. Mr. Weiss currently sits by appointment
of the California Bar Association as the Vice Chairman of the Commission on Specialization
of Admiralty and Maritime Law, which has established standards for formal certification
of attorneys practicing in this area of the law. He will assume the position of Chairman
of this Commission later this year.
Topic 4: Working in Tandem: How to Manage that Relationship Between a Boatyard and Marina
Shaun
McMahon |
Pat
Bagan |
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You will not want to miss this dynamic, productive discussion on managing relationships between boatyards and marinas. You will brainstorm and weigh-in on hot topics and critical issues like educating the boat owner about which bottom paint makes the most eco-sense and will be regulation compliant. Come and share your best ideas about how yards and marinas can bolster each others' bottom lines. Streamline referrals between yards, marinas, subcontractors and boat owners. Talk about coordinating schedules and sharing info on boat work contracted. Dovetail the process for your mutual end consumer and boost business in each direction for the yard and marina. Find out how your neighbor handles issues with insurance and liability. Register today and look forward to generating and garnering terrific ideas on these vital topics. No doubt, whether to your yard or marina, what you take back from the talk, will positively impact the way you do business.
Shaun McMahon, General Manager, Shelter Cove Marina
Pat Bagan, Vice President & General Manager, Sierra Boat Company
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Shaun McMahon, General Manager
Shelter Cove Marina
2240 Shelter Island Drive
San Diego, CA 92106
619.224.2471 fax 619.224.9117
scmmarina@aol.com
Nineteen years ago, in 1990, Shaun McMahon took the helm, as General Manager at
Shelter Cove Marina in San Diego's America's Cup Harbor. Shelter Cove has been
thriving ever since as one of the most sought after marinas around. Shaun's
background is in accounting and finance, having completed her undergraduate work
at SDSU and obtaining her MBA from the University of Phoenix. While at SDSU, she
served as president of the alumni's Women in Business Association.
While working in the marina industry, Shaun has involved herself with several
committees and organizations focusing on issues of environmental pollution and
regulations that affect the recreational boating community. From 1998-2000, she
served on the San Diego Oceans Foundations Board. Currently, Shaun is spending a
great deal of her extracurricular time as the San Diego Regional Certification and
Review Coordinator for the California Clean Marinas program. Thanks to Shaun and
her colleagues at the CMC program, more than 80 marinas in the state have been
certified and marinas are calling daily to schedule reviews. This program is vital
to the protection of the natural environment necessary for a healthy recreational
boating industry. The program is completely voluntary, and plays an integral role
in avoiding costly, cumbersome regulation that might otherwise prove to be a
stranglehold on this industry.
Shaun has also ably served on the Marina Recreation Association Board of Directors
for the last seven years and is currently Treasurer. When she isn't juggling all
of these professional responsibilities, she is a devoted and doting mom, residing
in Chula Vista with her six-year-old, Ryan.
Patrick J. Bagan, Vice President and General Manager
Sierra Boat Co.
PO Box 72
Carnelian Bay, CA 96140
530-546-2551 Fax 530-546-7321
pat@sierraboat.com
Pat is currently the Vice President/General Manager of Sierra Boat Co. on Lake Tahoe.
He has been with Sierra Boat Co. since 1965, working his way up through Sierra Boat Co.
in all aspects of the Marina business, from mechanic to wood restoration. In 1988 he
became Vice President of Operations overseeing the entire Marina operation. He is
responsible for all aspects of the daily operations at Sierra Boat including the care,
custody and control of over 1200 vessels, 500 of which are classic wood boats. Pat
manages the largest wooden boat restoration facility in Northern California. His
responsibilities include supervision of 26-40 employees including foremen, storage,
gas dock, administrative office and chandlery personnel. He has designed and overseen
all restoration projects of the marina including dredging, slip replacement, harbor
enclosures, building remodels and bringing the Marina up to current environmental standards.
Pat is a current board member of the Marina Recreation Association and Vice President of
Clean Marinas California.
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| 6:00 PM | | Wine Tasting in Exhibit Hall
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Thursday
November 5, 2009 | |
| 7:30 AM | | Continental Breakfast in the Exhibit Hall
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| 8:00 AM | | Three topics to choose from:
Topic 1: Marina 101 - Policies & Procedures Part 1
Shaun
McMahon |
Administrative practices that keep your marina running smoothly and allow you to spend more time where you need to most, with your boaters. Including these practices in your routine will allow you to do this. Access agreements, Boat Orientations and finding the right boater for your marina are a few of the topics that will be discussed.
Shaun McMahon, General Manager, Shelter Cove Marina
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Topic 2: Bottom Paint Survey
Topic 3: Sustainable Design and Construction: The Cornerstone of the Clean Marina
Roxie
Comstock | 
Rob
Sloop |
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This session will focus on the steps that should be taken during a project's planning and design phases to develop a marina that is both clean and sustainable. We'll examine design elements and construction practices that promote water quality as well as advancements in dock design, material options and new technologies that can help minimize the impact of your marina on it surrounding environment.
Roxie Comstock (Wyandt), Manager of Business Enhancement, Bellingham Marine
Rob Sloop, Moffatt & Nichol
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Roxie Comstock, Manager of Business Enhancement
Bellingham Marine
1001 C Street, Bellingham, WA 98225
360-392-14286, Fax 360-734-2417
rcomstock@belligham-marine.com
Roxie Comstock joined Bellingham Marine in 2003, after receiving her MBA. In her role
as Manager of Business Enhancement at Bellingham Marine, she has a unique view of the
marina industry from a worldwide perspective. She has a thorough understanding of the
different technologies being implemented in the industry's leading "green" projects as
well as the manufacturing and building practices being utilized by Bellingham's offices
across the globe.
Roxie is helping to lead Bellingham's sustainable design and construction efforts and
is working at an industry level to help foster a greater understanding of how to help
marina and dock owners co-exist in an environmentally sensitive area.
Having attended several of the building industry's "green" conferences and seminars
both as a professional and a presenter, Roxie's focus is on the development of standards
for sustainable design and construction and product labeling. Roxie is a member of
Cascadia, a local chapter of the USGBC.
Rob Sloop, Senior Coastal and Waterfront Project Manager
Moffatt & Nichol, Engineers
3780 Kilroy Airport Way, Suite 600
Long Beach, CA 90806
562.426.9551 fax 562.424.7489
rsloop@moffattnichol.com
Rob is a Senior Coastal and Waterfront Project Manager with Moffatt Nichol in Long
Beach, CA. He has served as both Project Manager and Project Engineer on a wide range
of US and international based projects involving public and private marinas, boat
ramps, cruise ship wharves, dredging, navigation improvements and harbor design. His
responsibilities include water quality modeling, underwater inspection, permit support,
design, construction drawings and specification preparation, and construction support.
Several of his projects have been located in remote locations in developing countries
and required innovative solutions to develop design criteria and construction
solutions without the use of typical construction means and materials.
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| 9:00 AM | | Three topics to choose from:
Topic 1: Marina 101 - Policies & Procedures Part 2
Jim Hayes, Vice President, Operations
Almar Management Inc.
3001 Peninsula Road
Oxnard, CA 93035
805.985.5003 fax 866.204.7086
jhayes@almar.com
Jim has been with Almar since 1998. Prior to Almar he spent more than 15 years in the
hotel/resort business working for companies like Westin and Le Meridian Hotels. The
customer services experience gained from the hospitality industry has helped a great
deal in understanding how the marina industry should evolve. Almar operates marinas
through-out California and Hawaii. Almar is the largest operator of marinas on the West
Coast with more than 30 years of experience in developing, constructing and operating
marinas.
Topic 2: MLPA
Topic 3: Legal Issues That Marinas May Encounter in Going Green - An Introduction
Mark D.
Holmes |
Many marina and boat yard operators would like to explore installing and using alternative energy to run their businesses - solar, wind and even water power. Most operators, however, are unfamiliar with the many legal issues they may want or need to address before investing in alternative energy technologies. Mark D. Holmes, Esq. will provide an overview of some of the more important legal issues to be aware of before "going green."
Mark D. Holmes, Esquire, Law Offices of Mark D. Holmes
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Mark D. Holmes, Esq., Law Offices Of Mark D. Holmes, APC
2801 West Coast Highway, Suite 210
Newport Beach, CA 92663
949.645.0450 fax 949.645.0451
mark@mdholmeslaw.com
Mark was born in 1960 and raised in Illinois before moving to California in the
early 1970's. He obtained an undergraduate degree in English from Cal State
University- Sacramento in 1981, and received the Top Twenty Senior Award at graduation.
Mark conducted one year of graduate study in English Literature, and taught for a
year at Johannes Gutenberg Universitaet in Mainz, Germany. He then worked as a manager
for the Army & Air Force Exchange Service in Germany for four years, during which
time he earned a Masters of Science in Business Administration from Boston University.
Mark graduated from the University Of Texas School Of Law in 1991 and has focused for
the past fifteen years on maritime, business, employment, real estate and maritime
litigation and transactions. He has been trial counsel on numerous large products
liability, breach of contract and negligence cases. Mark is also corporate counsel
to numerous marinas and yards, vessel repair and service companies, boat dealerships,
boat and yacht manufacturers, yacht brokers and boat rental companies.
Mark also serves as General Counsel to the Marina Recreation Association; and recently
founded Green Wave Energy Corp., a developer, manufacturer and provider of solar, wind,
water and wave energy generating technologies.
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| 10:00 AM | | Break in Exhibit Hall
|
| 10:45 AM | | Three topics to choose from:
Topic 1: Marina 201 - How to Increase Profitability and Cash Flow in Your Business - Part 1
Brian
Newport |
In business, cash is king! Come ready to take notes as Executive Business Coach Brian Newport will be teaching on dozens of strategies that can exponentially increase your bottom line, in spite of a slow economy. Additionally, Coach Newport will discuss the fundamentals of managing your cash flow in a business that is typically seasonal. This is a two-part session that you won't want to miss.
Brian Newport, Executive Business Coach, ActionCOACH
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Topic 2: WiFi Installation - Install Your Own WiFi System
John Cruger-Hansen, Harbor Master, Retired
j.crugerhansen@comcast.net
Retired Antioch Marina Harbor Master John Cruger-Hansen has over 34 years of marina
management experience, and is fully familiar with Marina operations and marine laws
and regulations. He is also a skilled boat operator. His professional background is
in boating. Born and raised in Denmark, he holds a Master's License in Boat Building
from the Danish State Department of Commerce.
In 1982, the Governor of California appointed John Cruger-Hansen to the State of
California Boating and waterways Commission. He chaired the Commission in 1985, and
served on the Commission until 1986. John also has served as president of the
California association of Harbor Masters and Port Captains in 1985 and again in 1998,
and he has been a board member of California Marine Parks and Harbors Association
for many years.
Before he came to the Antioch Marina, he was Harbor Master at the Berkeley Marina for
eight years. Before he came to Berkeley, he managed a private marina for eleven years
in Marina del Rey in Southern California.
Topic 3: Legal Issues That Marinas May Encounter in Going Green - A More In-Depth Discussion
Mark D.
Holmes |
After providing an overview of some of the more important legal issues that marina and boat yard operators might want to be aware of before "going green," Mark D. Holmes, Esq. will lead a more in-depth discussion of these issues, and provide attendees the opportunity to ask Mark more specific questions of interest and concern to the attendees and their businesses.
Mark D. Holmes, Esquire, Law Offices of Mark D. Holmes
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| Noon | | Lunch in Exhibit Hall
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| 1:30 PM | | Three topics to choose from:
Topic 1: Marina 201 - How to Increase Profitability and Cash Flow in Your Business - Part 2
Topic 2: Staff in Customer Service - Part 1
Karima
Zaki |
Customer Service - To serve or not to serve, that has always been the question!?!
Customer Service gets 'lip service' in every industry, but how to translate chatter into action is the age-old debate. Explore the value of a commitment to service and how to translate it throughout your organization so that everyone speaks the same language. In today's economic climate, outstanding service delivery could very well be the difference between success and failure.
Karima Zaki, Principal, Strato Hotel Consultants
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Karima Zaki, CHA
Principal, Above Thirty Thousand Feet
619.341.1411
kzaki@abovethirtythousandfeet.com
Karima Zaki joined Strato Hotel Consultants as a principal after 20-plus years of
experience in the hotel industry. Ms. Zaki's career spans across positions, brands, and
hotel types, making her exceptionally qualified to add value to any enterprise. Her roles
as General Manager, Area Vice President, and Vice President of New Development
have refined her ability to find and develop talent, drive business to its full potential, and
provide visionary leadership.
Karima Zaki has been a key player in national and global companies such as Hilton,
Hyatt, Doubletree, Promus, Princess Cruises Resorts, and Red Lion. She has also held
leadership positions with independent hotels such as the Ojai Valley Inn and Country
Club and the Palm Canyon Resort. Her career has spanned from 200 to 2000 room hotels,
5-star to commercial, resorts, urban core, airport, and suburban hotels. This
expansive background has created a rich and valuable tool chest with which to tackle
any project and extract its fullest potential.
Topic 3: How to Avoid a Visit to the Labor Commissioner
Larry
Levy |
This is not a visit you want to make! The Department of Labor Standards Enforcement oversees a marina’s obligation to correctly compensate employees and to uphold the rights and benefits of employees. This down to earth and practical seminar will focus on overtime, the alternative work week, compensation time, meal and rest breaks, salaried (exempt) vs. hourly (nonexempt) workers, paid vacation, holidays, sick leave, travel time, on-call time, garnishment of wages, uniforms, and final paychecks. We will also examine the penalties a marina has to pay when it violates one of these laws. This is a very good example of what you don’t know will hurt you!
Larry Levy, Owner, Employee Relations Management Consultant
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| 2:30 PM | | Three topics to choose from:
Topic 1: Southern California Eelgrass Mitigation Policy: Separating Myth from Fact
Josh
Burnam | 
Jennifer
Pettis-Schallert |
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Eelgrass is a valuable marine resource that provides important habitat benefits to our coastal ecosystem. At the same time, eelgrass presents regulatory hurdles for marinas when dealing with maintenance or reconstruction. This can result in costly mitigation or unanticipated changes to the desired project. This talk will provide an overview of the biology and importance of eelgrass, explain government policies on eelgrass, discuss current policy conflicts and issues regarding eelgrass, and provide tips on how marina owners can navigate permitting when they have eelgrass at their project site.
Josh Burnam, Senior Project Manager, Anchor QEA
Jennifer Pettis-Schallert, Staff Biologist, Anchor QEA
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Jennifer Pettis, Biologist
Anchor QEA, L.P.
28202 Cabot Road, Suite 425
Laguna Niguel, CA 92677
949.347.2788 Fax 949.347.2781
jpettis@anchorqea.com
Jennifer Pettis is a staff biologist at Anchor QEA CA, L.P. (Anchor), specializing in
permitting, regulation, and preparation of state and federal environmental documentation
relating to waterfront redevelopment, coastal infrastructure, sediment management, water
quality and contaminated sediment impact assessment. Due to her strong biology background,
Ms. Pettis provides detailed guidance in ecological risk assessments, Biological Assessments
(BA), and Essential Fish Habitat (EFH) and Endangered Species Act (ESA) issues. Ms. Pettis
currently provides technical guidance and manages a multitude of waterfront related jobs in
California, with emphasis on the permitting of marinas. Prior to joining Anchor, Ms. Pettis
functioned as a fishery biologist for dredging, port development, marina development, dock
construction and repair, seawall construction and repair, military operations, restoration,
and mitigation projects for National Oceanic and Atmospheric Administration (NOAA) Fisheries
Service Southwest Regional Office. Prior to her experience at NOAA Fisheries Service
Southwest Regional Office, Ms. Pettis worked on a variety of biological research projects,
accumulating 10 years of biological research experience in terrestrial and marine ecology,
marine mammal biology, sea turtle biology, scientific analyses and animal acoustics.
Topic 2: Staff in Customer Service - Part 2
Topic 3: Invasive Species
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| 3:30 PM | | Three topics to choose from:
Topic 1: Social Media - DE-Mystify All the Noise….
Karima
Zaki |
Twit, tweat, twitter, what does it all mean? Everyone is talking about "Social Media," but what's it really all about, Alfie? Is there a magic solution, does it even apply to our industry and your business in particular? Learn some terminology, get some background, hear some examples of applications of how it has or hasn't worked for a variety and size of businesses so that you can reach your own conclusions
Karima Zaki, Principal, Strato Hotel Consultants
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Topic 2: Marina 101 - Basic Marine Electricity
Chris
Dolan |
This seminar will cover the basic components of a marina electrical system. The seminar will begin with an overview of the national codes governing the development and maintenance of marina electrical systems. Design criteria and wiring methods will also be covered with an emphasis on the advantages and disadvantages of various design methods.
Chris Dolan, Marina Design Engineer, Eaton Corporation - Marina Power & Lighting
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Chris Dolan, Marina Design Engineer
Eaton Corporation - Marina Power & Lighting
149 Warwick Ct.
Williamsburg, VA 23185
757.258.6327 fax 757.258.8805
ChristopherLDolan@eaton.com
www.marinapower.com
Chris has worked in the marina industry since May of 2000 after receiving his
undergraduate degree from the College of William in Mary in Williamsburg, Virginia.
Beginning in 2000, Chris worked for Marina Power & Lighting as the inside sales and
marketing manager. In 2002, he took over as Marina Power & Lighting's design
manager overseeing all complimentary marina electrical design work. In 2006, Eaton
Corporation acquired Marina Power & Lighting as Chris moved into his current role of
Marina Design Engineer. Chris currently overseas approximately 600 marina and RV
park designs per year. His duties include the oversight of all turnkey design work,
product training sessions, and design work presentations. Chris is currently on the
editorial advisor board for Marina DockAge magazine, and holds close ties to the Marina
Association of Texas and the Marina Recreation Association. Chris and his wife, Carrie,
currently reside in Williamsburg, Virginia.
Topic 3 Fresh Water Marina and Mooring Grid Anchoring and Cabling
Michael
Han |
This round table will cover all of the aspects that encompass securing a marina and mooring grids with anchors and cables. You will learn inspection routines, correct cabling connections, winch configurations and design criteria.
Michael Han, Vice President, Water Resorts Inc. |
Michael Han, Water Resorts Inc.
22300 Jones Valley Marina Drive
Redding, CA 96003
530.275.7959 fax 530.275-8260
mike@houseboats.com
Michael Han is Vice President of WRI and General Manager overseeing WRI's three
marinas on Shasta Lake: Jones Valley, Sugarloaf and Lakeview Resorts. He first
started with the Company in 1979 at its Tower Park Marina. He rejoined the Company
when WRI purchased Jones Valley in 1989. Since then, he has been responsible for
supervising all Shasta Lake Resorts LP operations, including regulatory matters,
procurement and design of new vessels and expansion of the business on Shasta Lake.
Michael has been instrumental in the design and development of all the marinas on
Shasta and their innovative luxury rental houseboat operations. He has acquired
specialized training in marina engineering, environmental protection, hazardous waste
management, water quality control, customer service and human resources.
Michael had over ten years of boating experience prior to joining WRI, having started in
the industry with the operation of his own commercial fishing vessel out of San Francisco
Bay. From 1979 to 1982 he worked for Tower Park, and from 1982 to 1989 he pursued
yacht sales and sales management in the California Delta, Bay Area, and San Diego
where he was consistently the top producer for his dealership.
Michael attended Sonoma State College. He is a licensed California Yacht and Ship
Broker, Fire and Casualty Insurance agent, and DMV agent. He is a board member of
the Shasta Cascade Wonderland Association, co-founder and past-president of the
Shasta Lake Business Owners Association, and past regional vice president of the
Marina Recreation Association.
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| 4:45 PM | | Board of Directors Meeting
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| 6:30 PM | | Cocktail Reception
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| 7:30 PM | | Awards Dinner
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| Disclaimer: The speakers, presentations, and presentation times listed on the conference program in this brochure may change. MRA cannot guarantee that all presentations will be included in the conference proceedings. |
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Copyright 2009 Marina Recreation Association
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