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Marina Recreation Association
2010 Conference Schedule


November 2 - 4, 2010
Rio All Suite Hotel, Las Vegas, NV


A Carnival of Learning, Networking and Professional Growth

Tuesday, November 2, 2010
Wednesday, November 3, 2010
Thursday, November 4, 2010

Tuesday
November 2, 2010

10:00 AM  16th Annual Golf Tournament
The 16th Annual Golf Tournament will be held at:
Revere Golf Club - Concord
2600 Hampton Road, Henderson, NV 89052
877.746.5337
The $120 tournament fee includes green fee, cart, range balls and a box lunch. Transportation not provided.
Golf Sponsors
ALX Technology
Golf Goody Bags
HDB Marine
Golf Goody Bags
Kord Information
Systems
Golf Goody Bags
Great American 
Insurance
Golf Prizes
   



5:00 PM  New Member/Attendee Welcome & Orientation
MRA Board of Directors

5:30 PM  Welcome Reception in Exhibit Hall.
Sponsors
Bellingham Marine
Cocktails
Eaton-Marina Power
& Lighting
Hors D’oeuvres


Wednesday
November 3, 2009

7:00 AM  Registration Desk Opens.
Continental Breakfast will be available in the Exhibit Hall

8:00 AM  
President’s Welcome
General Membership Meeting & Elections
Benefits of MRA



8:30 AM  Opening Speaker

Rick Cronk
William F. “Rick” Cronk, Past President, Dreyers Ice Cream

9:30 AM  State Water Resources Control Board Marina Permit Update

Randy Short
An update on the status of the California statewide marina permit and the actions that have been taken by the marina industry and the actions that still need to be taken.
Randy Short, President, Almar Management Inc.

10:30 AM  Break in Exhibit Hall
Sponsor
Anchor QEA


11:15 AM  Legislative Update

Noon  Lunch in Exhibit Hall

1:30 PM  Four topics to choose from:
Topic 1:  State of the Marina Industry Presentation

Randy
Short

Kevin
Ketchum

Mike Han
Randy Short, President, Almar Management Inc.
Kevin Ketchum, Chief Operating Officer, Thomas Properties, Principal, California Yacht Marina
Mike Han, Chief Operations Officer, Houseboats.com

Topic 2:  Marina 101: Policies & Practices Part 1

Shaun
McMahon

Jim Hayes
Administrative practices that keep your marina running smoothly and allow you to spend more time where you need to most, with your boaters. Including these practices in your routine will allow you to do this. Access agreements, Boat Orientations and finding the right boater for your marina are a few of the topics that will be discussed.
Shaun McMahon, General Manager, Shelter Cove Marina
Jim Hayes, Vice President, Almar Management Inc.

Topic 3:  Creative Negotiations: Collections, Liens & Suits Part 1

Philip Weiss
When an vessel’s account falls significantly into arrears, a host of issues and problems can arise, including those associated with attempts to collect the arrearages from often financially distressed boat owners, the assertion of competing maritime lien claims, simultaneous efforts of maritime mortgage lenders to repossess the vessel, and occasionally issues relating to how best to seek the assistance of the Courts. Understanding the marina rights and formulating a clear, reasonable and many times creative negotiation strategy, are key in obtaining a prompt, desirable resolution.
Philip Weiss, Counselor at Law, Weiss Maritime Law Firm

Topic 4:  Marine Travel Lifts & Hoists

Erich Pfeifer
With today’s changing markets and environment, it is more critical than ever to maximize yard space and associated revenues. Looking outside the box at the different opportunities and products to achieve this will propel the marine industry into the 21st century. This allows us all to serve boaters (customers) with the best possible experiences and values.
Erich Pfeifer, Vice President of Business Development and Marketing, Marine Travelift, Inc.

2:30 PM  Break in Exhibit Hall

3:15 PM  Four topics to choose from:
Topic 1:  State of the Marina Industry Interaction Session for Salt Water Marinas

Randy
Short

Kevin
Ketchum
Randy Short, President, Almar Management Inc.
Kevin Ketchum, Chief Operating Officer, Thomas Properties, Principal, California Yacht Marina

Topic 2:  State of the Marina Industry Interaction Session for Fresh Water Marinas

Mike Han

Pat Bagan
Mike Han, Chief Operations Officer, Houseboats.com
Pat Bagan, Vice President & General Manager, Sierra Boat Company

Topic 3:  Environmental Issues Affecting Marina Design

Josh Burnam
As marina infrastructure ages and market trends shift, many marina operators are finding the need to improve their infrastructure and reallocate slip mixes to meet the current market demand. However, with limited water space to work within, increased boats sizes, new code compliance and regulatory issues such as eelgrass, it’s a challenge to rebuild. This presentation will discuss an environmentally friendly constraints approach analysis to conceptually laying out a marina. Design considerations such as existing infrastructure; Federal, State and Local code compliance; wind, waves and current forces; and sensitive species will be discussed. Case studies will be utilized to demonstrate how the various design aspects are interrelated and need to be considered upfront in the rebuilding process.
Josh Burnam, Partner, Anchor QEA

Topic 4:   Solutions for Workers Safety

Lance
Wahlert
3M has always been known for Innovation in a variety of product categories. The goal at 3M, when it comes to workers safety, is to deliver compliant and comfortable Safety Solutions. This Seminar will cover Respiratory Protection, Hearing Protection, Eye Protection and will Feature New Products for each of the categories.
Lance Wahlert, CFM Business Development Manager-West Region, 3M Occupational Health & Environmental Safety

4:15 PM  Four topics to choose from:
Topic 1:  Employee Accountability for Work Time

Larry Levy
Have you ever witnessed your employee talking on his personal cell phone when he should be working? Similarly, have you ever billed your customer for $500.00 for five hours of work and you knew your employees never worked five hours. Where is the integrity and personal responsibility? This seminar will focus on this all too familiar problem and examine the various management strategies to address this problem head on.
Larry Levy, Owner, Employee Relations Management Consultant

Topic 2:  Marina 101: Policies & Practices Part 2

Shaun
McMahon

Jim Hayes
Shaun McMahon, General Manager, Shelter Cove Marina
Jim Hayes, Vice President, Almar Management Inc.

Topic 3:  Creative Negotiations: Collections, Liens & Suits Part 2

Philip Weiss
Philip Weiss, Counselor at Law, Weiss Maritime Law Firm

Topic 4:  Alternative Bottom Paints

Barth
Hudiburgh
Antifouling, past, present and future, looking forward towards more environmentally friendly alternative antifoulings.
Barth Hudiburgh, Sales & Technical Representative, Western Marine Marketing, Inc./ Pettit Marine Paints


5:30 PM  Wine Tasting & Black Jack Tournament in Exhibit Hall
Sponsor
Bellingham Marine
Black Jack Tournament



Thursday
November 4, 2010

7:30 AM  Continental Breakfast in the Exhibit Hall

8:00 AM  Three topics to choose from:
Topic 1:  Team Communication

John
Tinghitella
In this high energy program, John Tinghitella focuses on Team Communication and its impact on Alignment. The objective is to inspire teams to embrace simple and effective communication practices that allows for maximum alignment. Key issues covered include: The Power of Alignment, The Role of Communication in Team Development and “AlignUp!” John draws from numerous real world “trench” examples to illustrate the message. Participants will be stimulated to implement simple changes to “up the communication game” within their own organizations. He uses customized video vignettes to highlight communication pitfalls on teams.
John Tinghitella, President, Humble Confidence Inc.

Topic 2:  How the Health Care Reform Law Impacts Employers

Larry Levy
Last March President Obama signed the most comprehensive health care law this country has ever implemented. It is confusing, complicated and affects virtually every employer in the nation. This seminar will address only those portions of the new law that impact employers. You will be amazed as to the effect this new law has on your marina. Knowledge and preparation now will alleviate problems in the future.
Larry Levy, Owner, Employee Relations Management Consultant

Topic 3:  Westward Expansion: Managing Mussels on the Move

Emily Austin
Since Lake Mead’s quagga mussel invasion in 2007, National Park Service personnel have undertaken an ambitious response program. Applying a multi-faceted approach, Lake Mead’s mussel management includes progressive research, comprehensive monitoring, public education, and vessel decontamination. Triumphs and lessons learned from the first lake west of the 100th Meridian to be occupied by quagga mussels, and the importance of boaters in the fight to contain this species.
Emily Austin, Quagga Mussell Coordinator, National Park Service

9:00 AM  Three topics to choose from:
Topic 1:  Stump the Maritime Attorney Part 1

Mark
Holmes
Mark D. Holmes, Esq., veteran maritime attorney and General Counsel of the Marina Recreation Association, loves to present seminars at the MRA Conference each year. However, some of the most enlightening and enjoyable portions of his seminars are the questions that attendees ask about their own marina, shipyard, rental or other marine operations. Mark will provide a brief overview and update of important issues in the marina, shipyard and vessel rental industries; and then will open up the floor so that any attendee can ask any questions they like! How often to you get to try to stump an attorney on an issue of concern to you - for free!
Mark Holmes, Esquire, Law Offices of Mark Holmes

Topic 2:  Marina 101: Basic Marina Electrical

Cliff Norton
This course will cover the basics of a marina electrical system. Topics will include power distribution equipment, power pedestals and utility centers, wiring, and basic safety and maintenance tips.
Cliff Norton, Vice President and General Manager, Bellingham Marine Utilities

Topic 3:  Anchoring Systems for Marinas

Walter Crampton
This presentation provides a brief discussion on the basics of anchoring and the various types of anchoring systems that can be used to restrain docks and moorings. The use of conventional guide piles will be discussed, along with seafloor mooring systems, including the mushroom anchor, the helical anchor, the Manta Ray anchor, and the SEAFLEX mooring system.
Walter F. Crampton, Principal Engineer, TerraCosta Consulting Group, Inc.

10:00 AM  Break in Exhibit Hall

10:45 AM  Three topics to choose from:
Topic 1:  Stump the Maritime Attorney Part 2

Mark
Holmes
Mark D. Holmes, Esq., veteran maritime attorney and General Counsel of the Marina Recreation Association, will continue with an additional presentation of “Stump the Attorney.” Mark will begin by providing some explanations of issues that arose during “Stump the Attorney, Part 1”; summarize discussions on those issues; and then open up the floor again so new attendees who did not have the opportunity to attend Part 1 can ask their questions; and repeat attendees who still have unanswered questions or issues from Part 1 can take another shot! Again, two chances to stump an attorney on an issue of concern to you - all for free!
Mark Holmes, Esquire, Law Offices of Mark Holmes

Topic 2:  Marina 201: Intermediate Marina Electrical

Cliff Norton
This course will cover advanced topics regarding the marina electrical system. Topics will include advanced safety and maintenance recommendations, design characteristics and wiring methods, and the economic impacts of various design methods.
Cliff Norton, Vice President and General Manager, Bellingham Marine Utilities

Topic 3:  The Customer in the New Normal Part 1

John
Tinghitella
In this high energy, interactive program, John Tinghitella focuses on the need for businesses to understand and embrace the ‘new normal’ in which customers now live. John will inspire the management team to meet the needs of a more demanding, dynamic marketplace. Key issues include: What business are you really in?, Changing Customer Requirements, The Need to “Examine” your Customer, Managing Irate Customers, Embracing Data and Tips to Succeed in the ‘New Normal’. John approaches his subject from both a strategic and tactical perspective. All markets have changed significantly in recent years. As a result, trade and consumer customers are more demanding than ever. John will facilitate an interactive discussion in which the team will be challenged to embrace a new mindset and achieve new growth.
John Tinghitella, President, Humble Confidence Inc.

Noon  Lunch in Exhibit Hall

1:30 PM  Three topics to choose from:
Topic 1:  How to Spot an Embezzler

Larry Levy
During my 12 year relationship with MRA I have had to investigate several cases of embezzlement at marinas. The losses were staggering with one marina losing over $100,000 perpetrated by their most trusted employee. This seminar will examine the embezzlement phenomenon including the legal definition of embezzlement, the profile of an embezzler, the difficulty in prosecuting embezzlers, the problem in getting restitution and what can be done to deter embezzlement. Every marina owner and harbor master should attend this workshop.
Larry Levy, Owner, Employee Relations Management Consultant

Topic 2:  Effective Digital Marketing to Help Increase Your Customer Loyalty

Christopher
Kourtakis
This seminar will cover digital marketing programs to help you effectively use and manage your on-line profiles to connect with current and potential customers to increase your customer loyalty, ROI and revenue.
Christopher Kourtakis, Digital Communications Director, 360° Industry Solutions

Topic 3:  The Customer in the New Normal Part 2

John
Tinghitella
John Tinghitella, President, Humble Confidence Inc.

2:30 PM  Three topics to choose from:
Topic 1:  How to Read a Certificate of Insurance

RJ Lorenzi

Mark
Holmes
Every wonder what those phrases, notes and terms mean that appear on your Certificate of Insurance? R.J. Lorenzi, President of Westmar Insurance Corporation and a Member of the Board of Directors of the Marina Recreation Association, and Mark D. Holmes, Esq., veteran maritime lawyer and General Counsel of the Marina Recreation Association, will provide (1) detailed explanations of the terms that appear - or do not appear - on your Certificate, and (2) discuss the financial and legal implications of language on the Certificate and in your insurance policy. Please feel free to bring a copy of your insurance policy and/or your Certificate, as this will be nothing like any other insurance or insurance-related seminar you have every attended!
RJ Lorenzi, President, Westmar Marine Insurance Services
Mark Holmes, Esquire, Law Offices of Mark Holmes

Topic 2:  Preparing Your Marina for Clean Marina Certification

Tim Leathers
What must a Marina or Yacht Club do to prepare for a Clean Marinas Program Review and become Certified? Can I get help? How hard is it? The answer is? It’s easier than you think.
Tim Leathers, Co-Manager, Ballena Isle Marina

Topic 3:  Waste Management and Best Environmental Practices

Roland Fornoff
While some marinas may generate very little hazardous waste, it is still important to make sure it is managed properly. This talk will cover basic hazardous waste management requirements for marinas, including common violations and best management practices.
Roland Fornoff, Hazardous Waste/Pollution Prevention Specialist, University of Nevada, Reno

3:30 PM  Three topics to choose from:
Topic 1:  Effective Leadership & Personal Management Techniques

Larry Levy
To become a competent and trusted manager you must master two important skills: 1) effective communication and 2) building your crew into a cohesive team. The communication portion will focus on the skills of clarification, confirmation, crediting, managing differences and constructive criticism. Building an effective team will touch on the benefits of a team, the team vs. the individual employee, the importance of participative management, effective vs. ineffective teams, building commitments, goals setting and handling conflicts in a team.
Larry Levy, Owner, Employee Relations Management Consultant

Topic 2:  Marina Security Considerations

Alex Francis
What does marina security consist of? How to protect property & personal safety? What systems are available & what do they cost? Incident detection & response. Security procedures & training.
Alex Francis, Owner, ALX Technology

Topic 3:  Marinas for the New Millennia
 
Bob Sherwood
This seminar will focus on several project examples of new marinas installed since the turn of the millennia (2000). Emphasis will be on innovations in dock system design and construction, meeting current code and permitting requirements, overall site layout and amenities (drawing the public down to the marina) and nuts and bolts if need be. Recent innovations and marina construction projects will be highlighted with time for input and discussion.
Bob Sherwood P.E., Marina Designer & Project Engineer, Moffatt & Nichol

4:45 PM  Board of Directors Meeting

6:30 PM  Cocktail Reception

7:30 PM  Awards Dinner




Disclaimer: The speakers, presentations, and presentation times listed in this schedule may change. MRA cannot guarantee that all presentations will be included in the conference proceedings.


NEW: Some seminars will qualify for continuing education credit in the Certified Marina Management program. The Certified Marina Management program is offered by the International Marina Institute, a subsidiary of Association of Marina Industries.